Frequently Asked Questions
1. Do you manufacture your own instruments?
Yes. Zumshan Instruments is a direct manufacturer and exporter based in Sialkot, Pakistan. All our surgical, dental, beauty, and veterinary instruments are forged, machined, and hand-finished in-house using premium medical-grade stainless steel.
2. Do you offer custom branding, OEM, and laser marking?
Yes. We offer comprehensive OEM/ODM manufacturing services. We can laser-mark your company logo, article numbers, CE/ISO markings, and custom packaging according to your distributor requirements.
3. What materials and steel grades do you use?
We use standard surgical-grade stainless steels including AISI 410, 420, 304, and premium German/Japanese equivalents depending on the instrument type, as well as tungsten carbide (TC) inserts for cutting and grasping tools.
4. Do you provide samples before bulk orders?
Yes. We provide production samples so your technical team can inspect finish, tolerances, sharpness, and material quality prior to confirming large production runs.
5. What are your international shipping methods and transit times?
We ship worldwide via DHL, FedEx, UPS, air cargo, and sea freight. Urgent orders and samples typically arrive within 4 to 7 business days via express courier, while bulk freight schedules are arranged based on destination.
6. What payment terms do you accept?
We accept international wire transfers (Bank T/T), Western Union, and Letter of Credit (L/C) for verified bulk orders.
7. How can I place a custom or bulk order?
You can contact our sales team directly at +92 349 1698865 or send your catalog inquiry directly through our online contact form.